Canonbury Interiors take the safety of our staff, clients and workplace very seriously and will continue to pay close attention to the health advice being given by the UK government. At all times, we will adopt appropriate behaviours in our efforts to reduce the risk of infection for ourselves, our colleagues and our clients. We currently anticipate a phased return to work as outlined below.
To date, Canonbury Interiors has had no confirmed cases of individuals being infected with the Coronavirus or to our knowledge none of our staff have been in contact with anyone who has been infected.
Government guidelines require that we enforce recommended hygiene practices in the workplace and ask clients to comply when entering our Studio (see below, Phase 2). Such practices aim to protect our staff, clients and reduce the risk of transmission:
Other than staff members and clients, only our regular courier companies are welcome to the Studio whereby they collect/deliver at distance and sign on our behalf.
Until such time as when we can re-welcome clients into our Studio, we can offer Virtual Appointments which involve a video call, sharing of ideas from within our Studio and arranging of samples to be sent direct to your home for consideration. Emails and phone conversations will be ever important and mood boards/schemes can be shared via email. Having worked with many clients who live overseas or out-with the Highland area, we already have a tried and tested system which delivers for clients.
In time, we will be able offer appointment only visits to our Studio. We will contact clients the morning of the appointment to check we/you are symptom free. On a practical note, given the size and layout of our Studio, a maximum of 2 clients can attend the appointment. We will ensure that our staffing of the studio is kept to a minimum for the duration of the appointment. Equally, we appreciate that some clients may be uncomfortable about a Studio visit and will offer a Virtual Appointment instead.
Wherever possible we will arrange for the delivery of furniture, wallpapers, paint, lights, rugs and accessories direct to your home; carriage is charged out at cost. Fitting of soft furnishing will be carried out by our fitter and will require an element of forward planning to ensure he is able to work in isolation and maintain appropriate social distancing at all times.
Should any of our staff show symptoms recognised by the World Health Organisation, staff protocol is to notify us immediately and follow self -isolation guidelines. This will then invoke Government protocols for testing, tracing and isolating.
Likewise, if following a visit to our Studio, you display any symptoms or have any other reason to share a concern to help prevent the transmission of the Coronavirus, please inform us immediately so we can take the necessary procedures.